Frequently Asked Questions
Everything you need to know about our clean kratom manufacturing, quality control, and export process.
Our MOQ starts at 25kg per shipment. We also accommodate larger bulk orders of 100kg, 500kg, and multi-ton containers (13MT–27MT). Pricing is tiered based on volume.
Wire Transfer (TT): 50/50. LC at sight for established buyers. Western Union for smaller orders. USD, EUR, GBP accepted.
Yes. Clients supply their packaging design, we manufacture and pack accordingly. Bulk bags, retail pouches, and branded containers available.
Yes. Every batch undergoes testing at an independent third-party laboratory. COA includes mitragynine, 7-hydroxymitragynine, heavy metals, microbiological testing, and moisture content.
Kalimantan (Borneo), Indonesia — including wild, naturally grown trees. We select only mature, healthy leaves from older trees.
Tree age, growing environment, and leaf maturity. Our wild trees in Kalimantan develop higher mitragynine naturally over many years. We verify every batch through independent lab testing.
Red vein, green vein, and white vein kratom in standard powder, micro-ground, and nano-process. Popular strains include Red Borneo, Green Malay, White Maeng Da.
Red vein comes from mature trees with red-colored veins. Green vein is mid-maturity. White vein comes from younger leaves. Vein color is determined by leaf maturity and tree, not processing. All types are lab-tested.
Yes. We ship bulk kratom to the United States, Canada, United Kingdom, Germany, Netherlands, Czech Republic, and other countries where kratom is legally permitted.
Via sea freight (FOB, CIF, DAP) or air freight. Transit times 14–35 days depending on destination. Full tracking provided for every shipment.
COA, Phytosanitary Certificate, Certificate of Origin, Commercial Invoice, Packing List, Bill of Lading or Airway Bill, and Fumigation Certificate if required.
Yes. We welcome serious buyers to visit our facility in West Kalimantan, Indonesia. Observe our clean processing, quality control, and lab testing firsthand.
